At Naman Enterprises, we are committed to ensuring your satisfaction with every purchase. Please read our refund and return policy carefully to understand your rights and how to proceed in case of any issues.
Refund Policy
Eligibility for Refund:
Products must be unused and in their original packaging.
Refund requests must be made within 7 days of delivery.
Non-Refundable Items:
Custom or personalized products.
Items purchased during clearance sales or promotions.
Process for Refunds:
Contact our customer support team at v762naman@gmail.com with your order details.
Once approved, refunds will be processed within 7-10 business days to your original payment method.
Return Policy
If you receive a damaged or defective product, please notify us within 48 hours of delivery. We will replace the item or issue a full refund.
Eligibility for Returns:
Products must be returned within 6 days of delivery.
Items must be in unused and resalable condition.
Return Process:
Contact our support team to initiate a return.
Pack the product securely and ship it to the address provided by our team.
Customers are responsible for return shipping costs unless the return is due to our error.
Damaged or Defective Items:
If you receive a damaged or defective product, please notify us within 48 hours of delivery. We will replace the item or issue a full refund.
